Shipping policy

Order Confirmation

Once you place an order on TheBrandspot, you will receive an order confirmation email confirming that we have received your order and payment successfully.

Our Mission

At TheBrandspot, our goal is to provide fast, reliable, and hassle-free shipping across India while ensuring the best shopping experience for our customers.

 

Order Processing & Shipping

  • Handling Time: 1–2 Business Days (Monday to Friday)
  • Transit Time: 3–6 Business Days (Monday to Friday)
  • Estimated Delivery: Orders are usually delivered within 3–7 working days
  • Cut-Off Time: Orders placed before 06:00 PM (IST) will be processed on the same business day

Please note that delivery times may vary slightly during peak seasons, sales, or due to courier delays.

Order Tracking

Once your order has been shipped, tracking details will be sent to your registered email or phone number.

You can track your shipment using the tracking number provided.

What Happens After Placing an Order?

After your order is confirmed:

  1. Your order will be processed and packed.
  2. The shipment will be handed over to our delivery partners.
  3. You will receive tracking information once dispatched.
  4. Your order will be delivered within the estimated timeline.

If you do not receive an order confirmation email, please check your spam/junk folder or contact us for assistance.

Shipping Partners

We work with trusted courier partners including:

  • ST courier
  • DTDC
  • Indian Post

Courier partner selection depends on your delivery location.

Order Acceptance & Verification

We reserve the right to verify order and payment details before processing shipments to prevent fraudulent transactions.

Orders may be cancelled or delayed if incorrect or suspicious information is detected.

Delayed or Lost Shipments

If you do not receive tracking details within 7 business days or face any shipping issues, please contact our support team.

Contact Us

Trade Name: TheBrandspot
Phone Number: +91 9003373346
Business Email: support@shopthebrandspot.com
Business Hours: 10:00 AM – 06:00 PM (Monday to Friday)
Business Address: No 51/1 First Floor, Somasundaram 4th Street, Ayanavaram, Chennai - 600023, Tamil Nadu, India