Return & Exchange Policy
Refund & Exchange Policy
1. No Refund Policy
At TheBrandSpot, we maintain a strict No Refund Policy. Once a product has been sold, monetary refunds will not be provided under any circumstances.
2. Exchange Eligibility
We only offer exchanges under the following conditions:
- The product received is damaged during transit or has a manufacturing defect.
- The customer received the wrong size or an incorrect product.
- The item must be unused, unwashed, and returned with all original tags intact.
3. Exchange Request Time Frame
Customers must raise an exchange request within 48 hours of receiving the product. Requests made after this period will not be considered.
4. Shipping Costs
Customers are responsible for the shipping charges incurred while returning the product for an exchange.